Payment:
AYAT Care will charge for its service in advance beginning of every month, and client need to pay the full amount of monthly subscription fees.
Services that involve health professionals (doctors, nurses, caregivers, care coaches, physiotherapist e.g.) payment have to be made in advance, and client can acquire these services by per session or bulk.
3rd party service/product payment will be need to make in advance (fully) before getting its service or products on hand.
Refund Policy:
There will be no return policy for the service that have been paid for monthly subscription fees. Client must inform AYAT Care customer service at least 07 days before client wish to not continue the service.
3rd Service Payment and Refund Policy:
AYAT Care will charge as per service given by 3rd Party service providers and refund policy will be follow as per 3rd party service provider mentioned in their agreement.
CHANGES TO THE AGREEMENT
This Agreement may be cancelled, or hours changed by either party by giving appropriate notice in writing. A minimum of 14 days’ notice is required for, for either notice of cancellation or change of hours, unless a different agreement is negotiated and agreed between both parties.
If the Client decides to terminate a Care Workers service at any time and for any reason during a single visit or to cancel a single visit with less than 48 hours’ notice, the Company reserves the right to charge the Customer for the full single visit in accordance with the Agreement.
If the Client requires hospitalisation or emergency respite care, then the Agreement can be placed on hold for up to 14 days or longer if mutually agreed between the Client and the AYAT Care. To ensure provision of care may recommence upon discharge from hospital / respite care (preferably on a date of the Customers choice) a retainer will be required. This will be 50% of the current invoiced amount. A review of the Customers care will be required prior to the service recommencing.
